Purchase made on the iOS or Android App
If you purchased your subscription directly in-app via the Google Play or Apple App Store, please use the links below to request a refund.
Premium Subscriptions are subject to the refund policies of the Apple App Store and Google Play Store. This means Uptime cannot grant refunds, and you will have to contact your App Store support if you wish to pursue any type of refund.
Purchase made through Uptime
We do not provide refunds or credits for any partially used Premium Subscription purchased through Uptime. If you cancel the auto-renew on your subscription, you will still be able to use your Premium subscription until the end of your billing cycle. For any questions, please contact us at firstname.lastname@example.org