Uptime

Please note that deleting your app will not cancel subscriptions purchased via the App Stores.

<b>Purchase made on the iOS or Android app</b>

If you purchased your subscription via the Apple App Store, open the Settings app on your iPhone or iPad, tap your name (Apple ID, you may have to log in) and select “Subscriptions”. 

If you purchased via Google Play, you will need to open the Google Play Store. Make sure you’re using the correct account linked to the app, then tap “Menu”, and then “Subscriptions”.

<b>Purchase made through Uptime website</b>

If you purchased your subscription from our website, please log in <a href="https://billing.stripe.com/p/login/bIY6rwcdaa3ecKccMM" rel="nofollow noopener noreferrer" target="_blank">here</a> on your desktop or mobile browser (not the Uptime app).

Please ensure you are using the correct sign-in method. Select Settings, Uptime Premium and Manage Subscription. 

View subscription details and or cancel a subscription

How can I manage my subscription?

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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